REFUND POLICY

1. Returning Products

1.1 How to notify us of issues:
If you have any complaints regarding a Product or questions about returns, please contact us as soon as possible.

 

1.2 Returning Products:
If a Product does not match your order or if it was delivered in a damaged or spoiled condition, please contact us promptly after delivery. We may request photographic evidence and/or a sample of the damaged or spoiled Product. If we determine that a Product was incorrectly delivered or is damaged/spoiled, we will either:

• Refund the value of the Product by crediting your payment card, or
• Replace the Product, if a replacement is available.

1.3 Product Recalls:
In the event of a Product recall, you agree to provide reasonable and timely assistance to help us comply with our regulatory obligations related to that recall.