PRIVACY POLICY

The Third State is a subsidiary of Allu Therapeutics Pty Ltd – Privacy Policy

The Third State (we, us, our), recognises the importance of protecting your privacy. We are committed to safeguarding the privacy of our customers.

 

1. Introduction

1.1 Overview
This Privacy Policy explains how we may collect, hold, use, and disclose information that identifies you (your personal information). If you would like to contact us in relation to this Privacy Policy or our use of your information, please email us at the details set out in the Contact section.

 

1.2 Application of this Privacy Policy
Please read this Privacy Policy carefully. It applies to any personal information that you provide to us or authorise us to collect. By accessing our website www.thethirdstate.co.nz, ordering products from us, or otherwise providing us with personal information, you authorise us to collect, use, and disclose your personal information in accordance with this Privacy Policy.

 

1.3 Updates to this Privacy Policy
We may update this Privacy Policy at any time by posting an updated version of this document on our website. The updated version of this Privacy Policy will take effect immediately upon posting. We may also take additional steps to bring the changes to your attention, including by notifying you directly. We will update you on any material changes as required by law.

 

1.4 Additional rights and obligations
This Privacy Policy applies in addition to, and does not limit, our rights and obligations under the Privacy Act 2020 (as amended or replaced from time to time) (Privacy Act) or any specific authorisation that you provide to us when you interact with us.

 

2. Collection Of Personal Information

2.1 Types of personal information we collect
The personal information we collect will depend on your interaction with us. The personal information we commonly collect includes:

• Contact details: such as your name, title, address, telephone number, and email address;
• Account information: including your username and password;
• Delivery details: such as your delivery contact and address;
• Order details: including your order history and transaction details;
• Marketing preferences: information about your preferences for marketing communications;
• Feedback: any feedback you provide about us, our website, or our products;
• Technical information: automatically collected details such as your IP address, browser type, and cookie information.

You are not required to provide us with any personal information we request. However, if you choose not to, we may not be able to process your order. We will inform you if this is the case.

 

2.2 How we collect personal information
Generally, we collect personal information directly from you. We may also collect personal information from a third party if you have authorised them to provide, or authorised us to collect, that information. For example, we may gather information about your use of our website via automatic data collection tools. These tools collect standard details about your access and computer, such as browser type, operating system, access times, and IP address.

 

2.3 Payment card information
If you make a payment on our website, Nuvei processes your payment. Nuvei encrypts and securely stores your payment card details in accordance with its Privacy Policy . Nuvei stores payment transactions on its hosting services, meaning your payment card details are not held by us, nor are they revealed to us. By making a payment on our website, you agree to the collection, use, and storage of your payment details by Nuvei according to their Privacy Policy.

 

2.4 Cookies
We may also collect information through cookies on our website. Cookies are small files stored on your computer that help personalise your experience. We may use cookies to improve your website experience by storing your search, login details, and order history. Cookies can be disabled through your web browser; however, doing so may limit your access to some website features. We may also use cookies to track non-personally identifiable information, such as usage and volume statistics, for research and development purposes.

 

2.5 Information about other people
If you provide us with, or authorise us to collect, personal information about another person, you confirm that they have authorised you to provide or authorise us to collect their personal information in accordance with this Privacy Policy, and that you have informed them of their rights to access and correct their personal information as outlined below.

 

3. Use Of Personal Information

3.1 How we may use your information
We may use your personal information for the following purposes:

• To create an account for you on our website, process your orders, and handle payments;
• To provide customer support and manage our relationship with you (including notifying you of updates to our website, terms, and conditions, and responding to queries or complaints);
• To market our products to you (e.g. through newsletters or other marketing materials), unless you have opted out of such communications;
• To send transactional and service-related emails, including requests to review products you have purchased;
• To comply with warranty and product registration requirements for products sold through thethethirdstate.com;
• To comply with our legal obligations and policies;
• To ensure the security of our networks and systems, protect against, identify, and prevent fraud, and resolve other claims;
• To analyse your use of our website, personalise and improve your experience using cookies and similar technologies;
• To facilitate internal business operations, including training and developing our IT systems and infrastructure; and
• For any other purpose authorised by you or permitted by law.

3.2 Use of aggregated and anonymous information
We may also use aggregated and anonymous information (where identifiable details are removed so that you remain anonymous) for statistical and research purposes.

 

3.3 How we may communicate with you
We may communicate with you by email and other electronic means in connection with the purposes outlined in this Privacy Policy.

 

4. Disclosure Of Personal Information

4.1 How we may share your information
We may share your personal information for the purposes listed above with the following parties:

• Our related companies, partners, contractors, and service providers (including IT services providers) to assist in the operation of our business;
• Authorities, regulators, and professional advisers (e.g. lawyers, bankers, auditors, and insurers);
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets; and
• Any other party authorised by you, or to whom we are required or permitted to disclose personal information in accordance with applicable law.

5. Security & Storage

5.1 Security
We take reasonable technical and organisational measures to prevent loss, unauthorised access, use, alteration, or disclosure of personal information you provide to us or authorise us to collect. We also require contractors or service providers with access to your information to implement appropriate security measures.

 

5.2 Inherent risks
While we take reasonable steps to protect your personal information, transmission of data over the internet is never completely secure. While we comply with legal and best practice standards to protect your data, we cannot guarantee the security of any information transmitted to or from our website. Any transmission is at your own risk.

 

5.3 Links to third-party websites
Our website may contain links to third-party websites. Please note that these sites have their own privacy policies, which we do not control. We do not accept responsibility or liability for these third-party sites or their privacy practices. We recommend reviewing their privacy policies before submitting your personal information.

 

5.4 Login details
If you have a username, password, or other login details to access certain parts of the website, you must not share these details with others and must keep them confidential. If you believe or suspect that someone else has access to your login details, please contact us immediately using the email address provided in the Contact Us section below. For more details, please also refer to our Terms and Conditions.

 

6. Access & Correction Of Personal Information

6.1 Your rights
Under the Privacy Act, you have the right to access and request corrections to any personal information we hold about you. Please refer to the Contact Us section below for details on how to request access or corrections.

 

7. Contact Us

7.1 How to contact us
If you have any questions about this Privacy Policy or the personal information we hold about you, please contact us at:

• Address: The Third State, a subsidiary of Allu Therapeutics Pty Ltd, Auckland, New Zealand
• Email: info@thethirdstate.co.nz